Frequently Asked Questions
Everything you need to know about Hush & Hush products, shipping, and our commitment to clean beauty.
Are Hush & Hush products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and we offer a wide range of vegan-friendly formulas. Please check the specific product page for individual ingredient lists.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for skincare products?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do you use synthetic fragrances or parabens?
No. At Hush & Hush, we follow a clean beauty philosophy. Our products are formulated without parabens, phthalates, synthetic fragrances, or harsh sulfates.
How can I track my shipment?
Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.